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Frequently Asked Questions – Aquascapers

Frequently Asked Questions

Why choose Aquascapers ?

Aquascapers was formed by hobbyists with an intention to deliver the right advice and products to the hobbyist. We have 30+ years of experience in fishkeeping and aquascaping. 

We never sell products that we believe will not provide results. In addition, we test products in our aquariums first before recommending it to our fellow hobbyists. We value relationships with our customers more than making sales.

From where do you source your products ?

The majority of our products are sourced from Europe & the USA. We bring the best brands such as ADA, Seachem, API, Tropica, Tetra, and Hikari to your doorstep.

Regardless of where we source our products, you can be assured of the quality of our products.

Do you setup aquariums at home and office ? What is the cost of setting up an aquarium ?

We do setup aquariums at homes and offices. We have 50+ projects that we have worked on and each has a unique design. We do not replicate our projects as customer’s requirements vary. We strive to work on customer’s budget and maintenance requirements.

How about home delivery ?

We operate online only. We deliver in all the major cities of Bangladesh.

Where do you deliver and how long does it take to deliver?

We do not ship internationally. Delivery is possible only within major cities of Bangladesh. For items in stock, it usually takes 72 hours to delivery within Dhaka and 96 hours outside Dhaka from the time of placement of order. 

Cut off time for order is 7pm every day. Any orders placed after that time will be treated as next day order. 

We appreciate your patience with deliveries. Our delivery partners work round the clock for you. However, if there are any unwanted delays, we will notify you and you may cancel the order.